Appointment terms
Version dated 21 September 2026. Applies to new bookings from publication.
You book with Marie-Laure Vanderlinden (De Knipfiets), Zuidstraat 27, 9620 Zottegem, enterprise no. 1042.787.612. When booking online, you see the service, time, duration and price before confirming. You receive a confirmation by email.
Appointment and price
De Knipfiets provides hairdressing services at home within 6 km of the centre of Zottegem. Check the service, time and visit address when booking. Keep the confirmation showing the agreed price.
The consumer price includes travel within the service area. De Knipfiets is covered by the special small business exemption scheme and does not charge VAT. Short hair is above shoulder length; long hair reaches the shoulders or below. Extra work is charged only if you have accepted the specific surcharge in advance. Payment can be made after the service by cash or Bancontact.
Cancellation
You can cancel using the confirmation link, by emailing info@knipfiets.be or by calling 0499 08 74 91. Cancellation is free up to 24 hours in advance.
For a cancellation attributable to the customer less than 24 hours in advance, compensation is capped at 50% of the agreed service price and limited to the actual, demonstrable loss. Saved costs and replacement bookings are taken into account. If De Knipfiets is responsible for cancelling within the same period, the customer is entitled to equivalent compensation. Force majeure and statutory rights remain unaffected. No cancellation charge is due in cases of force majeure.
Statutory right of withdrawal
For a distance service contract to which the statutory right of withdrawal applies, you may withdraw without giving a reason within 14 days starting the day after the contract is concluded. Notify us before the period expires with a clear statement, using Withdraw from the contract, by email or by post. The form below is optional. A valid statutory withdrawal takes precedence over the cancellation policy.
For a service during the withdrawal period, we ask for your express request to begin performance in advance. Loss of the right of withdrawal after full performance also requires your prior acknowledgement and the other statutory conditions. If you withdraw after a validly requested start, a proportionate amount for the service provided may be payable only in accordance with the law. Refunds are made no later than 14 days after the withdrawal notice, normally using the same payment method.
Withdrawal form
To: Marie-Laure Vanderlinden (De Knipfiets), enterprise number 1042.787.612, Zuidstraat 27, 9620 Zottegem, info@knipfiets.be.
I hereby give notice that I withdraw from our contract for the following service:
Service / appointment: …
Booking date: …
Name and address: …
Date: …
Signature (on paper only): …
Questions and complaints
Contact us at info@knipfiets.be or 0499 08 74 91. These terms do not limit any mandatory consumer rights.